AI will not solve all your problems – but there is a solution
If you have a business, you surely know the feeling: an email, or worse, a physical letter comes in. It could be an authority (like a tax one) or an unpleasant partner, client or supplier. You know it’s important, probably not too urgent, but very unpleasant. No matter what tools you have at your disposal, such as AI systems, invoicing and CRM platforms, anything – they can’t just help with your real problem. You still have to open the message, read it, and make decisions. Unless of course you have the kind of employees who are both capable of taking care of complex and important matters AND are not working on something that actually helps your company keep the lights on.
This is exactly how our company was born: we were active in a number of companies that constantly faced such issues. Since we operated internationally, there was never anyone knowledgeable enough about the laws, accounting rules, paperwork customs of all the countries we needed to cover. The professionals in the company, especially the due diligence professionals, were capable enough of finding out what to do, but you can’t just ask your team to stop working on the projects that cover their salaries. We sat down, got our resources and knowledge piled up, and offered a solution: you guys keep doing what you are best at, and whatever administrative issue comes up, you forward us the message. Fire and forget, we take care of them. Obviously decisions still have to be made, but now we simplify and clarify what the choices are and what they mean. Instead of having to work up the scenarios from scratch, now the decisionmaker has all the facts and paths laid out in front of them, reducing days or weeks of work to a few hours at most.